Privacy Policy

1. Registrar

Frost Trade Oy
Piettasenkatu 30 b 5 33580 Tampere
info@colobicycles.fi

2. Matters concerning the register are handled by

Markus Helenius
Piettasenkatu 30 b 5 33580 Tampere
markus@colobicycles.com

3. Register name

Colo Bicycles client and communcations register

4. Purpose of collection of personal data

Personal data is used for marketing, business development, customer surveys, contact form submission, billing, reporting and other actions related to maintaining customers.

Purchase and visitation information in the register may also be used for targeting marketing and communications in relations to customers and visitors.

By the request of the user data in the register can be used to send e-mail newsletters.

5. Register information content

Information sent by the user, including:

  • Name
  • Email address
  • Phone number
  • Other contact information such as address
  • Other free-form information provided by the user such as feedback etc.

In addition the time and the date of form submissions is saved.

The register also includes information related to placed orders in the webstore, such as: purchased goods, billing details, shipping details, etc.
In addition the register can contain information in regards to consent to the receiving a newsletter, details of a meeting, and other information related to the communication between the registrar and the visitor or client.

6. Regular sources of information

The register contains information sent by the user via forms, information from customer and billing software used for customer handling, and information on behaviour while browsing the website.

7. Transfer of information

Authorized subcontractors of Frost Trade Oy have the access to personal data in the registry.

8. Regular transfers and handing over of information and transfer of information outside the EU and the European Economic Area (EEA)

Customer information may be transferred outside the EU, EEA or countries with adequate level of data protection verified by the European Commission only to implement an agreement between the customer and Frost Trade Oy, for purposes relating to e-mail marketing based on the law or if an adequate level of data protection has been confirmed by agreements or as otherwise required by law.

9. Register data protection principles

The data security of personal data processing and confidentiality, integrity and usability is ensured with appropriate technical and administrative measures. Personal data is protected against unauthorized access or accidental data processing. Only Frost Trade Oy staff members specifically authorized to handle personal data are authorized to access it. Authorized subcontractors may also have the access to personal data.

10. Right to inspect and carrying out the inspection right

Users have the right to verify what information on them has been recorded into the register.

Customers must in the verification request state the necessary information to find the data: Name, email. The verification request is to be signed and sent in writing to the registrar.

A reasonable fee is charged for the verification request if the request is made less than a year after the previous request.

11. Correction of information

Correction of personal information can be made by written request to the registry keeper.

Users must state the necessary facts to correct the data and information required to identify the user.

12. Use of cookies

This site uses cookies. A cookie is a short text file which the web server sends to the user’s browser and is stored on the computer’s hard disk. This site uses to provide services and make it easier to use the service.  Online services users may give their consent or disable the use of cookies in their browser settings.

13. Analytics of this site

This site uses cookies and log files to analyse traffic and usage of this site. Personal user information is not linked to the traffic data.